Exceptional People Skills

I came across an e-book titled '12 Dirty Habits That Prevent You From Developing Exceptional People Skills'. It's an interesting read and is available for free.

I'll give you one dirty habit and you can download the rest for free here.

Dirty Habit #1 –Looking down at the floor when speaking to someone. You must learn to look at someone directly in their eyes when speaking to them. If you were taught that staring at people was impolite, you’re absolutely right. However, this does not mean you can’t look at someone in
his or her eyes.

In4ma#